When
you say it’s going to happen now, well, when exactly do you mean?” sang
Morrissey, blissfully unaware that the same essential question would
one day become a key plank in the search engine optimisation (SEO)
strategies of traffic-chasing media companies.
“When” is one of the most
important words for publishers on the internet today. So many headlines
begin with it, aliens might assume the defining characteristic of the
human race in 2017 is a need to anchor ourselves to a constantly updated
and weirdly-detailed schedule.
Take for example, “When is Game of Thrones
season seven?” and its many cousins. The hey day for articles
purporting to answer this commonly Googled question was probably the
blind speculation phase, not now the air date (July 19th) has actually
been confirmed.
Now the hype cycle has moved on,
and there’s barely a click-hungry site or app in the land that didn’t
reproduce this week’s “Ed Sheeran to star in Game of Thrones” double-whammy of a story. But some will go one step further. Their next headline will be, “When will Ed Sheeran be in Game of Thrones?”
It won’t matter a jot that nobody
will have much more information than “during some brief lull in the
seventh season”, probably when the remaining members of the Stark family
can spare the time for a Winterfell knees-up (that’s my guess). The
point is that enough people will be typing the question into the Google
search bar for it to make sense to frame the story this way.
They are not the only ones, but
Telegraph Media Group (Telegraph.co.uk) and News UK (through
TheSun.co.uk) are notably enthusiastic purveyors of the “when is” genre.
I like to imagine both companies operate large content engine rooms in
their basements with “Department of When” signs half-nailed to the door.
Inside, sunlight-deprived teams of content-uploaders dedicate
themselves to the monetisation of anticipation.
More likely, a memo has done the rounds, and with some success. For several weeks last winter, the Telegraph’s
“when is” article on the likely debut date of the John Lewis Christmas
advertisement was one of its most-read business articles, and never mind
that for most of that period, it didn’t have a clue when the ad was
going to land.
“When is the FA Cup semi-final
draw happening?” was yesterday’s big one. The answer, obvious to anyone
who has even half-followed these things over the years, was immediately
after the last of the quarter-final ties, the Monday night clash between
Chelsea and Manchester United.
But once again this threw up a Russian doll of “when” questions. When would Chelsea be playing Manchester United? The Telegraph
was on it, its preferred format for matches always going something like
“what time is kick-off, what TV channel is it on and why don’t you fall
into our vortex of football-themed content now you’re here?”
The implication is that the
concept of an all-in-one-place listings section – whether it be for
sport or television or forthcoming events – is passé. The goal of
publishing separate “preview” articles for individual sporting fixtures,
TV shows, gigs, shindigs and festivals is to deliver a long tail of
readers and incremental ad revenues.
Content conveyor belt
And to be fair, sometimes Google
alone does not have the answer. Search “When is Eurovision 2017” and it
insists that the song contest will begin on Tuesday, May 9th, and will
end on Saturday, May 13th. While this is technically true, it does
conjure up the vision of a five-day spectacle with no breaks.
Of course, if every media
organisation were to join in the “when” game in the same militarised
fashion, a law of diminishing returns would start to apply. Not only
would media outlets have to share the available clicks – and invest even
more precious energy into beating the competition on SEO – but by
jumping on the content conveyor belt, they would chip away at their
brand identity until not much of distinction is left.
It would be madness to advocate
copycatting as a strategy. Still, I’ll make an exception for the “when
is” genre gold that is Easter. Every news site should make it their
business to publish an article in January with a headline that goes
something like “when is Easter in Insert Year Here and why can you never
remember what the stupid rule is?”
Then, to differentiate themselves
from a mere calendar, they should trot out the usual stuff about full
moons and equinoxes and moveable feasts, then follow the Sun’s
example by leading on real talk about school holiday dates and later
throwing in the observation that it’s getting “egg-stremely close”.
And every once in a while, it will
do no harm to remember that people like to have something to look
forward to, even if it is just another hopeless semi-final in Kiev on
May 11th. Or Ed Sheeran in Game of Thrones.
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